Build Your Own CallGenie Device
How to Get CallGenie Anywhere in the World
We can’t currently ship ready-made CallGenie appliances outside the UK, Europe, USA and Canada — but you can still have one.
With a few easy-to-find parts and our step-by-step guidance, you can build your own CallGenie that works exactly like the one we ship.
We’ll be with you from the moment you order the parts to the very first call — making the process simple, stress-free, and fully supported.
How it works in 3 simple steps
- Buy the parts locally – from Amazon or a local supplier.
- Get your CallGenie software licence – we’ll send it with an installation guide.
- We set it up remotely – so it works exactly like a factory-built CallGenie.
You don’t need to be a tech expert — if you know what a USB port and HDMI cable are, we can guide you through the rest.
Shopping List - All the parts you need
Here’s our current recommended setup. You can find these items on the manufacturers’ websites or from local retailers — shop around for the best price.
Hardware
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Beelink Mini S N5095 Mini PC, 8GB RAM / 128GB Storage – buy here
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Webcam (choose one):
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Pulse-Eight USB-CEC Adapter – buy here
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Flirc USB IR V2 – buy here
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Amazon Basics USB Extender – buy here
If you choose the Logitech Brio 300 or 500, you’ll also need:
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USB A to USB C Adapter – buy here
Software
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CallGenie Software Licence – buy here
Set Up Guide
- Connect the mini PC to your TV or monitor via HDMI.
- Plug in a USB keyboard and mouse (a Logitech K400+ Touchpad Keyboard works well).
- Switch on — but don’t connect to the internet yet.
- In Windows setup:
- Skip Wi-Fi/Ethernet until later
- Create a local account called CallGenie User (no password)
- Ignore prompts for a Microsoft account
- Select “No”, “Skip” or “Not now” for any extras
- Once complete, connect to the internet (Ethernet is best, Wi-Fi works too).
- Let us know you’re ready — we’ll do the rest remotely.
Support
Your CallGenie licence includes:
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Full remote setup of your mini PC and software
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Configuration so calls auto-answer on your loved one’s TV
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12 months of help via email, phone, text, or remote access
We’ll stay with you until the first call works perfectly — and we’re still here if you need us later.
Help other families get CallGenie
Not everyone feels confident building their own system.
If you have basic IT skills, some spare time, and want to help older people stay connected with their families, you could assemble CallGenie devices in your country.
We’d love to hear from you.
Please get in touch if you have questions
Contact Us
Ask a question or check your television will be compatible with CallGenie
Phone
+44 (0)1252 918824
Address
45 Fairhaven Avenue, West Mersea, Essex, CO5 8EZ, UK