Shipping Policy

UK, Channel Islands and Isle of Man

  • Products shipped to UK, Channel Islands and Isle of Man use Royal Mail Special Delivery
  • All products will be shipped with a UK-spec power supply, unless specified otherwise
  • The price paid will include VAT (except Channel Islands or where UK VAT relief for disabled is claimed)
  • Customers should expect their purchase to be delivered 3-5 working days after order is placed

European Union, EEA Countries and Switzerland

  • Products shipped to EU,  EEA countries and Switzerland use DHL Express Commerce
  • All products will be shipped with a Euro power supply (except Ireland where a UK-spec power supply will be included)
  • Please note that the price paid will not include UK sales tax
  • You will need to pay local sales tax and import duties to customs in your country before you will receive your product. DHL will facilitate this.
  • Customers should expect their purchase to be delivered 5-7 working days after order is placed (subject to payment of any sales tax and import duties)

Contact Us

Ask a question or check your television will be compatible with CallGenie

Phone

+44 (0)1252 918824

Address

45 Fairhaven Avenue, West Mersea, Essex, CO5 8EZ, UK

Follow Us