We’re excited to share that Smart Life Solutions is now shipping pre-configured CallGenie appliances to families and care homes across the European Union.
Whether you’re in Belgium or Berlin, your loved one can now stay connected just as easily as someone in the UK — with no setup stress, and the same plug-and-play experience.
What You Need to Know
Shipping method:
We’re using Delivery Duty Unpaid (DDU) shipping. This means:
- You won’t pay UK VAT at checkout (even though prices on our website still show it)
- You will need to pay your local VAT or import duty before your appliance is delivered
- Customs will get in touch before delivery to arrange payment
Power supply:
All EU shipments include a euro-style power adapter (If you’re in Ireland, we’ll send a UK-style plug instead)
CallGenie is Already in Homes Across:
UK · USA · Canada · Australia · New Zealand · Belgium · Denmark · Germany · Hungary · Ireland · Italy · Lebanon · Luxembourg · Netherlands · Norway · Sweden · Spain · Portugal · Israel · Brazil
If you have any questions about shipping, tax, or installation, we’re here to help — just get in touch.
CallGenie: Because staying close shouldn’t stop at a border