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loves it when I pop up onto the TV. I had previously bought a product that was recommended by Age UK. It was a tablet that was supposed to come on automatically. My mother could hardly hear it when it was on maximum volume. It was a complete waste of money. I would definitely recommend Call Genie to anyone who has elderly parents who are having trouble with communicating with modern technology. They won't have to do anything themselves, just look at the TV.
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ry impressed with the call genie system. However I felt during the installation process which involved me taking the call genie set to Cyprus where my parents live, Graham went above and beyond to make sure the system worked correctly and was so patient and understanding . The after care service was excellent and he made sure my sisters were also able to make the calls. We now have peace of mind that we can contact our parents. We also like the wide angle that takes in my parent’s sofa, and if we see they are having a nap, we simply end the call and they are not disturbed. We definitely recommend this product and thank Graham for all his help.
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ransformed communication between Mum (who has dementia) and the rest of the family. Technical support from the company during set up has been readily available and much appreciated. My only slight concern is that, with multiple individual components having to be connected to make the system work, there is the potential for faults to occur in the future. It would be great to see Call Genie developed into a simplified form with all of the individual components brought together as a single piece of 'plug in and go' tech.
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the tech support to complete the setup was thoroughly professional. Setting up connections with family was also straightforward and using MS Teams made it easier for everyone.
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that it doesn’t allow outbound calls.
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